Q CASINO

Q SPORTSBOOK HOUSE RULES

  1. Management reserves the right to modify the House Rules, subject to regulatory approval.
  2. Management reserves right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed, and an alternative price/line or stake offered at our sole discretion.
  3. Management reserves the right to determine minimum and maximum wager limits on all events, including on a wager-by-wager basis.
  4. Iowa Law prohibits persons under the age of 21 from wagering, collecting winning wagers, or loitering in and/or about the Sports Book area.
  5. Management is not responsible for lost, stolen or misplaced, altered or unreadable wagering tickets
  6. The maximum total winnings to any customer on any calendar day for bets placed with Q Casino is $100,000 (hereafter the "Maximum Daily Pay-out") and a maximum of $25,000 paid in cash.
  7. The maximum payout for any single wager or parlay is $50,000 (hereafter the “Maximum Ticket Payout”)
  8. Management reserves the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void. We reserve the right to correct obvious errors (palpable) and apply revised odds / lines for final settlement across pre-game and in-play wagering.
  9. Management does not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be adjusted to the best available market price for the customer at the time of the wager being placed.
  10. Fraud and Collusion:
    1. A number of bets may be treated as being one when a Customer places multiple copies of the same bet. When this occurs, all bets may be voided apart from the first bet struck. A number of bets that contain the same single selection may be treated as being one. When this occurs, all bets may be voided apart from the first bet struck. An example would be where 1 particular selection is repeatedly included in Multiple bets involving other short-priced selections.
    2. Where there is evidence of a series of bets each containing the same (or very similar) selection(s) having been placed by or for the same individual or syndicate or individuals, Management reserves the right to make bets void and suspend all betting. This rule applies to both settled and unsettled bets.
    3. If you have played in a professional capacity, or in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections; in this instance we further reserve the right, at our sole discretion, to restrict the total maximum pay out for the combined total of any such bets, to the equivalent of the Maximum Daily Pay-out and Maximum Ticket Payout limit permitted for a single Customer (as outlined above).
    4. Q Casino is for sole use on an individual basis and for personal entertainment only.
    5. Management reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us. This includes Bonus abuse and syndicated (repeat bet) activity.
  11. Multiple bets that combine different selections within the same event are not accepted where the outcome of one affect or is affected by the other. If such a bet (related contingency) is taken in error, the bet will be cancelled.
  12. Sportsbook will not accept wagers attempted to be placed by coaches, officials, athletes and other individuals who participate in an authorized sporting event in which wagers may be accepted or by persons who are employed in a position with direct involvement with coaches, players and athletic trainers.
  13. Customers cannot cancel or change a bet once the bet has been placed and confirmed. Customer(s) are responsible for checking the ticket accuracy, as all tickets go as written after the customer leaves the wagering counter. Once a wager is accepted by both parties, tickets will not be altered or voided except at the discretion of Management.
  14. Dead-heat rules: If two, or more, selections finish in the same position, the stake will be divided proportionally. A Dead-heat is calculated by dividing the stake proportionally between the number of winners in the event. In a two-way Dead-heat (2 winners), your return will be half of what it could have been. Dead-heat rules are that it is the STAKE that is halved not the betting odds. In a three-way tie / dead-heat then the stake would be reduced to one third of the original stake. A $9 bet placed at 10/1 would become a $3 bet placed at 10/1.
  15. If any match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled, until the time of abandonment, will stand.
    1. For example: If a football match is abandoned in the second half, all bets involving the 1st half will stand. What's more, if there has been a goal scored, the first goal scorer market will stand, but the last and any time goal scorer bets will be void. For tennis: if a player retires injured in the 3rd set, all bets to win the 1st and 2nd sets will stand.
  16. Any winning ticket shall be deemed lapsed and ineligible for payment 90 days after the date of the last sports event that forms the basis of such wager.

 

  1. Time on ticket is Central Time.
  2. Disputes: Any dispute or difference that arises out of or in connection with the General Betting Rules shall be determined by the Iowa Racing and Gaming Commission whose ruling shall be binding.
  3. For in-play wagering, due to varying communication speeds or broadcast transmission latencies updates of the displayed information may put a player at a disadvantage to others who may have more up-to-date information; and there may be delays incorporated in the registered time of an in-play wager to prevent past-post wagers and cancellations.
  4. If an event or market is cancelled or withdrawn before it starts any selections in that event will be deemed scratched. In the event of a scratch, a parlay is reduced to the next lower number of parlays. A scratch in a two-selection parlay becomes a straight wager.

 

Auto Racing

1)      Unless otherwise specified, wagers are accepted for drivers only.

2)      Race must be run within eight (8) days of the scheduled date for your bet to have action.

3)      For wagering purposes the start of a race is defined as when the first car crosses the start/finish line and the green flag drops.

4)      The order of finish at the conclusion of the race determines all wager results.

5)      For Auto Racing match-up to be deemed ‘Action’ both drivers must start the race.

6)      The winner, at the conclusion of the event, as determined by the governing organization of the event (e.g. national association, sanction body, board, etc.), will also be declared the winner for wagering purposes.

a)      The conclusion of the event occurs when the race finishes and a winner is declared, even without all laps being completed. For example, weather related early conclusions.

7)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event relocation, rained out events, season length, etc., unless otherwise specified.

a)      Driver must start race or at least one race during the season (for yearlong future wagers) for “action”

 

Baseball

1)      When you place a “money line” wager on baseball you can choose whether or not you would like your bet to have action in the event of a pitching change.

a)      Action: A wager on Team vs Team regardless of starting pitchers.

i)        Unless otherwise specified, only full game Money Lines are permitted to be placed in this manner.

ii)       In the event of a pitching change prior to the start of the game, all full game Money Line wagers already placed in this manner will be adjusted to the opening price for the new pitcher.

b)      Listed: A wager in which both specified pitchers must start (throw the first pitch) to be considered “action”.

i)        Full game Money Lines have the option to be placed in this manner, but are not required.

(Note: All wagers, except full game Money Lines, must be placed in this manner, unless otherwise specified)

c)       Team vs Pitcher or Pitcher vs Team: A wager on or against the specified pitcher. The specified pitcher must start (throw the first pitch) to be considered “action”.

i)        Only full game Money Lines may be placed in this manner, unless otherwise specified.

ii)       In the event of a pitching change for the specified team, all wagers already placed in this manner will be adjusted to the opening price of the new pitcher.

2)      Baseball games are official after 5 innings of play, or 4½ innings if the home team is leading.

a)      If a game is subsequently called or suspended, the winner is determined by the score after the last full inning unless the home team ties the score or takes the lead in the bottom half of the inning in which the game was suspended.

i)        In that case the winner will be determined by the score at the time the game is called. (This rule holds for betting purposes even if the game is suspended and /or completed on a different day than it began).

3)      For all Run-line (spread), and Total wagers to be considered “action”, the game must go 9 full innings or 8 ½ innings, if the home team is winning.

a)      If a game goes into extra innings, but does not finish (i.e. suspended, curfew (MLB rule 4.12(1), etc.) Run-line and total wagers are considered “action”.

4)      1st 5 innings: For all wagers, money line, run line, and total are considered “action”, game must go 5 full innings, or 4 ½ innings if home team is winning.

5)      All games must be played on the date specified. If a game is postponed and/or rescheduled, wagers will be considered “no action” unless otherwise specified.

a)      MLB Playoffs/World Series:

i)        In the case of a suspended playoff game, the game must resume within a span of 96 hours and be completed to be considered “action”.

6)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event/team relocation, rained out events, season length, etc., unless otherwise specified.

7)      All wagers are settled based on the box score provided by the governing organization, either during the event (if required) or at the end of the event.

8)      MLB Season Win Totals only include regular season games and 160 regular season games must be played for action. Play-off games and pre-season games do not count for this bet offering.

Basketball

1)      All games must be played on the date and location specified. If a game is postponed and/or rescheduled, wagers will be considered “no action” unless otherwise specified.

2)      When wagering on Totals and Halftime markets, overtime periods are counted in the final score.

3)      For wagering purposes, Full Game and Second Half wagers, including totals, are official after:

a)      Professional: 43 minutes of play.

b)      College, WNBA, NBA Summer League: 35 minutes of play.

c)       For wagering on periods, i.e. quarters and halves, if the entire game is not completed, quarters and halves will be considered “no action” unless:

i)        The relevant period is completed; OR

ii)       The game reaches the time stated above.

4)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event/team relocation, rained out events, season length, etc., unless otherwise specified.

a)      No refunds on future/advanced book wagers.

5)      All wagers are settled based on the box score provided by the governing organization, either during the event (if required) or at the end of the event.

 

Boxing/ Mixed Martial Arts (MMA)

1)      All fights must be run within one week of the specified date for your bet to have action.

2)      Matches are considered “action”, regardless of scheduled length, once the bell (buzzer, etc.) sounds, signifying the start of the first round.

3)      All wagers are considered “action” regardless of any changes in weight class, scheduled length of the bout, or championship sanction, unless otherwise specified.

4)      If no winner is declared, all wagers are considered “no action”, unless otherwise specified.

5)      Three-way Money Line: The draw option of the wager is considered a winner if the bout is considered a draw at the conclusion of the fight.

a)       Wagers on either fighter in this scenario are considered a loss.

6)      All wagers are settled based on the official results provided by the governing organization at the end of the event.

 

Football

1)      For wagering purposes, full game and second half wagers, including totals are official after:

a)      Professional: 55 minutes of play.

b)      College: 55 minutes of play.

c)       For wagering on periods, i.e. quarters and halves, if the entire game is not completed, quarters and halves will be considered “no action” unless:

i)        The relevant period is completed; OR

ii)       The game reaches the time stated above.

2)      When wagering on Totals and Halftime wagers, overtime periods are counted in the final score.

3)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event/team relocation, rained out events, season length, etc., unless otherwise specified.

a)      No refunds on future/advanced book wagers.

4)      All games must be played on the date specified. If a game is postponed and/or rescheduled, wagers will be considered “no action”, unless otherwise specified

5)      All wagers are settled based on the box score provided by the governing organization, either during the event (if required) or at the end of the event.

 

Golf

1)      A golf tournament must be completed within the week of the scheduled starting date to be considered “action”.

2)      Participants must tee off, or the wager is considered “no action”.

3)      Match-ups:

a)      Single round match-ups are wagers on the particular day's 18-holes.

i)        Single round match-ups do not include holes played as part of a completion from the previous day's round or playoff holes considered part of the overall tournament score.

ii)       If a day's round be shortened, or otherwise affected, due to weather conditions and the round is continued the next day, the full 18 holes shall be considered in determining the outcome of the bet even if they are played over two day.

b)      The golfer with the lowest score wins the Match-up with equal rounds played.

i)        If a golfer continues play after his/her opponent is no longer in the tournament, i.e. withdrawn, disqualified, missed cut, the golfer with the most holes played wins the Match- up.

ii)       If golfers are involved in a playoff, the winning golfer of the playoff wins the Match-up.

(1)    If golfers are involved in a playoff involving more than 2 players, the golfer who plays the most holes wins the Match-up

4)      Participants in proposition wagers must start the event or the wager is considered “no action”.

5)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event relocation, rained out events, scheduled length, etc., unless otherwise specified.

6)      All wagers are settled based on the results provided by the governing organization, either during the event (if required) or at the end of the event.

 

Hockey

1)      For wagering purposes, games are considered official after:

a)       Professional: 55 minutes of play.

2)      Overtime goals are considered in the final score for all markets

a)      In the event of a shootout, the winner is awarded one goal which is also considered in the final score for all markets.

3)      60 Minute betting and period betting markets will NOT consider goals scored in overtime or in a shootout.

a)      For period betting, the full period must be played

4)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event/team relocation, rained out events, season length, etc., unless otherwise specified.

a)      No refunds on future/advanced book wagers.

5)      All wagers are settled based on the box score provided by the governing organization, either during the event (if required) or at the end of the event.

 

Soccer

1)      All wagers are considered settled based on the score at the end of regulation, plus any stoppage time added at the discretion of the officials, unless otherwise specified.

a)      Full game wagers are graded after 90 minutes plus stoppage time.

b)      Halftime Wagers:

i)        1st half wagers are graded after 45 minutes, plus stoppage time.

c)       Extra time/shootout goals are NOT considered, unless otherwise specified.

d)      If a match is abandoned and/or suspended all bets shall be void unless the relevant wagering option has already been decided.

i)        For example, a bet on the Total Goals Over/Under 0.5 will stand if a goal has already been scored.

2)      When wagering on totals, overtime periods/shootouts are NOT included in the final score.

a)      This applies to full game and 2nd half wagers.

3)      Three-way Money Line: The draw option of the wager is considered a winner if both teams are tied at the end of regulation, plus stoppage time, for the wagering period.

a)       Wagers on either team in this scenario are considered a loss.

4)      All games officially postponed by more than 24 hours and/or rescheduled, will constitute "no-action" and all money will be credited accordingly.

a)      The exceptions to this rule are official international and club tournament games (e.g. World Cup or Champions League) where a match must be played regardless, in which case all bets will be actioned on the rearranged game.

b)      Where a venue is changed, bets will stand unless the game is to be played at the original away team’s ground in which case all bets will be voided.

5)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event/team relocation, rained out events, season length, etc., unless otherwise specified.

a)      No refunds on future/advanced book wagers.

6)      All wagers are settled based on the box score provided by the governing organization, either during the event (if required) or at the end of the event.

 

Tennis

1)      In the event of any of the following circumstances, all bets will stand:

a)      A change of playing surface

b)      A change of venue

c)       A change from indoor court to outdoor court or vice versa

d)      The match is delayed or postponed due to inclement weather/bad light and is completed on a later date.

2)      Match Betting Markets:

a)      One full set must be completed for the wager to be considered “action”.

        If less than one set are completed, then all wagers will be considered no action”. (For example, if a player retires from a game when one set has already been completed, all bets will stand, with the player progressing to the next round deemed as winner.)

3)      For Match-ups, all players listed must start the match for the wager to be considered “action”.

4)      Future wagers are considered “action” as long as a winner is officially declared, regardless of event relocation, rained out events, season length, etc., unless otherwise specified.

a)      No refunds on future/advanced book wagers.

5)      All wagers are settled based on the results provided by the governing organization, either during the event (if required) or at the end of the event.